1. How we collect information about you
Information is collected when you create a Site account, register online, or you use Ace Mobile Tire Service, and when you visit Ace Mobile Tire Service pages or the pages of Ace Mobile Tire Service partners. Upon registering, you may be asked for Personal Data such as your name, birth date, gender, address, ZIP code, email, and/or any other information specific to you or your vehicle. When you register with Ace Mobile Tire Service and sign in to our Services, you agree to supply this Personal Data to us.
2. How we use the Personal Data we collect
The main purpose for collecting Personal Data is to constantly improve our product and Services, and to provide our Users an efficient and enjoyable experience. We may also access and use your information to compare information for accuracy to verify it with third parties or to comply with applicable laws or legal process. Information may be used for, but is not limited to, communicating with you, providing customer support, processing transactions, dispute resolution, fee collections, improvements to our Services and for other commercial purposes.
3. Cookies
Ace Mobile Tire Service receives and records information from your browser, including your IP address, “Cookies” (small pieces of information stored by your browser), and the page(s) you request. We use Cookies to improve the quality of our service. Ace Mobile Tire Service utilizes Cookies in its advertising services to help advertisers and publishers serve and manage ads across the web. Use of certain technology designed to prevent Cookies or other advertising related technologies (such as ad blocking software) may interfere with the correct operation of the Ace Mobile Tire Service’s website and Services.
4. Types of Data Collected
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Please also be advised that by using this website, we will not be collecting any special categories of data about you (i.e. data about your ethnicity, religion, health etc.).
Personally identifiable information may include, but is not limited to:
- Personal and contact details, such as, your name, home address, service address, mobile number and e-mail address.
- Transaction data including information such as details of your purchase i.e. order number, order value, the type of time slot that you have booked and the way in which you made your purchase.
- Financial data including your credit or debit card details.
- Product and services that you have purchased from us or have shown an interest in.
- Vehicle information, such as, the make and model of your car, its age, the tires that are fitted to the vehicle, as well as, their tread depth. Some of this data is captured when you place and order with us and some is captured when we fit your tires.
- Marketing and analysis data that identifies your communications preferences, when we have communicated to you in the past, whether you engaged with or clicked on any links within those communications, the channels that you used to visit our website.
- Information gathered from 3rd parties such as details about your vehicle to improve the experience that you have on our website and to provide you with relevant products at a time when you will be interested in them.
- Profile data including when and what you purchased from us, your preferences, any feedback from you and survey responses.
- Technical data, such as, the device that you use to visit our website, your internet protocol (IP) address, browser type and version, browser plug-in types and versions, operating system and platform.
- Insights about you and our customers that is gained from deriving, processing and analyzing the data outlined
5. SMS Consent and Use of Information
Ace Mobile Tire Service obtains verbal consent from our customers before sending SMS communications. This consent allows us to send updates, promotions, appointment reminders, and other relevant messages related to our services. We use your contact information solely for these purposes and do not share it with third parties, except as necessary to provide our services. You may opt out at any time by replying “STOP” to any of our messages. SMS opt-in consent or phone numbers for SMS purposes will NOT be shared with third parties and affiliates for marketing purposes.
