FAQs

Q: Does the Tire Assist Club membership cover towing?

No, the Tire Assist Club membership does not cover towing services. Our focus is on providing quick and efficient on-the-spot solutions for common roadside issues related to tires. If you find yourself in need of towing assistance, we recommend reaching out to a dedicated towing service for the most appropriate support.

Q: Can I use Tire Assist Club services for vehicles other than cars and light trucks?

The plan is designed for cars and light trucks with standard tire sizes. It does not cover vehicles with oversized rims (24 or 26 inches), RVs, or those used for commercial purposes. Note that only the covered vehicle will receive coverage benefits.

Q: Are there any additional charges or deductibles?

The monthly fee covers most services. However, additional charges may apply for parts needed during service, such as new tires, which can be purchased at the time of service.

Q: How quickly can I expect assistance after requesting help?

We guarantee a service response time of 45 to 90 minutes, ensuring a swift response to your roadside assistance needs.

Q: What are the service hours for Tire Assist Club?

We offer assistance every day from 6 am to 9 pm, ensuring that you have reliable support during most of the day.

Q: What is the coverage area for Tire Assist Club services?

We provide services within a 30-60 mile radius from downtown Houston, Texas, depending on your specific plan. Additional mileage can be covered, for an extra fee, up to 80 miles from the center of Houston.

Q: How do I sign up for the Tire Assist Club?

You can easily sign up by filling out our online form. If you prefer, you can submit a callback request, and we'll contact you to complete the sign-up process.

Q: How much does the Tire Assist Club membership cost?

The basic plan is available for $9.99 per month, offering essential services. We also have Premium and Elite plans at $16.99 and $24.99 per month, respectively, with additional benefits and extended service coverage.

Q: What services are included in the Tire Assist Club membership?

Membership includes services such as flat tire repair, on-site tire replacement, spare tire change, jump starts, gas delivery, car lockout assistance, and tire air-up.

Q: What is the Tire Assist Club?

The Tire Assist Club is an exclusive membership program offered by Ace Mobile Tire Service that provides comprehensive roadside assistance and emergency tire services for a low monthly fee.